Privacy Policy

1. Introduction

SignDelta Inc. ("we", "us", "our") operates the SignDelta platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. We are committed to protecting your privacy and handling your data transparently.

2. Information We Collect

We collect the following types of information:

Account Information

Name, email address, and authentication credentials when you create an account.

Change Order Data

Project descriptions, line items, amounts, client names, and contact details that you enter when creating change orders.

Signature Data

Electronic signatures, IP addresses at the time of signing, timestamps, and browser user-agent information collected as part of our audit trail.

Payment Information

Payment processing is handled by Stripe. We do not store your full credit card numbers. We receive limited transaction information (last four digits, card type, transaction status) from Stripe.

Usage Data

Pages visited, features used, browser type, device information, IP address, and referral source collected automatically when you interact with the Service.

3. How We Use Your Information

• To provide, maintain, and improve the Service.
• To process change orders, signatures, and payments.
• To send transactional emails (signature requests, payment confirmations, status updates).
• To provide customer support.
• To detect, prevent, and address fraud, abuse, or technical issues.
• To comply with legal obligations.

4. Information Sharing

We do not sell your personal information. We share data only in the following circumstances:

• With your counterparties: When you send a change order, the recipient sees the information included in that order.
• Service providers: We use third-party services (Stripe for payments, e-signature providers, email delivery) that process data on our behalf under strict contractual obligations.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encrypted storage, and access controls. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Change order records and signature audit trails are retained for the legally required period (typically seven years) to ensure enforceability. You may request deletion of your account at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal retention requirements.
• Object to or restrict certain processing of your data.
• Receive your data in a portable format.

To exercise any of these rights, contact us at support@signdelta.com.

8. Cookies

We use essential cookies required for the Service to function (authentication, session management). We do not use third-party advertising or tracking cookies. We may use basic analytics to understand how users interact with the Service.

9. International Transfers

Your data may be processed in the United States. If you are located outside the United States, by using the Service you consent to the transfer of your data to the US. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page and updating the effective date. Continued use of the Service after changes constitutes acceptance.

12. Contact

Questions or concerns about this Privacy Policy? Contact us at support@signdelta.com.